Questions, answered plainly

Once a week is the rhythm most scalps settle into. Twice weekly if your scalp is dry or you wash often. Daily is not better — the point is the soak, not the frequency.

No. Wash it out before bed. The instruction on the label is deliberate: up to all day, then out. Overnight oiling on a warm pillow is how scalps get congested.

Yes — 24 hours before first use, on the inside of the forearm. The blend contains rosemary and peppermint essential oils, and linalool, geraniol and eugenol occur naturally in them.

Not once it is washed out. Between application and wash it is visibly oil in your hair, which is the whole idea. Shampoo twice if you were generous.

Children under 6. Anyone pregnant or breastfeeding, epileptic, or managing high blood pressure — rosemary and peppermint essential oils are the reason. If in doubt, ask your doctor before using.

Below 25°C and away from light. The bottle is amber for that reason. Somewhere in the bathroom cupboard rather than on the windowsill.

No. The formula is a botanical blend of thirteen plant-derived ingredients, and nothing in it is animal-derived.

Orders leave within two business days. Shipping is a flat $12 anywhere in Australia, and metro delivery is typically 2–5 business days, a little longer regional. You will get a tracking number by email when it ships. We do not ship outside Australia yet.